Quimera Travel Experiences recognizes the importance of protecting your personal data, regardless of its nature, and we value honesty and transparency above all else, so that we can build a solid and lasting relationship with our customers, based on trust and mutual benefit. Accordingly, and with the entry into force of the new General Data Protection Regulation of the European Union (EU 2016/679), Quimera Travel Experiences has developed a set of security measures aimed at protecting your data, which are outlined in our Privacy Policy.

However, if you have any questions regarding this Policy, you may contact us at the following email address: info@quimeratravelexperiences.com or by mail addressed to: Quimera Travel Experiences, Rua da Liberdade, 28, Belavista, 8400-663 Parchal.

Company Information

1.1. This website and its corresponding Privacy Policy are managed by Quimera Travel Experiences, with Tax ID 212954318.

1.2. By browsing our website, you consent to the terms described in this Privacy Policy.

2. Our Principles

2.1. Respect for the Customer’s Choices

We respect the privacy and security of your personal data, which is why we ensure that the customer’s choices are respected and that you can manage your privacy preferences independently, freely, and without complications. Therefore, if you disagree with any point mentioned in this Policy, you may object at any time by contacting us at the following email address: info@quimeratravelexperiences.com or by mail addressed to: Quimera Travel Experiences, Rua da Liberdade, 28, Belavista, 8400-663 Parchal.

We will do everything possible to accommodate your wishes and respect your concerns.

2.2. Best Practices

Quimera Travel Experiences, as the data controller, determines the purposes and means by which your personal data is processed, including all applicable security measures. We guarantee that your personal data is processed in Portugal in a fair and lawful manner and in accordance with best practices.

2.3. Strict Necessity

When processing data that can personally identify you, either directly or indirectly, we apply the principle of strict necessity. For this reason, the use of your personal data will always be minimal, so as not to exceed the original purpose for which it was collected and/or processed.

Collection and Processing of Personal Data

3.1. The personal data collected and processed by Quimera Travel Experiences consists solely of the information you voluntarily, expressly, and unequivocally provide in the forms on this website.

3.2. The personal data collected includes: name, gender, date of birth, email address, cell phone number, address, and tax ID number.

Purpose of Personal Data Processing

4.1. Your personal data is collected and processed by Quimera Travel Experiences solely for purposes strictly related to the use of this website, the services associated with it, the sale of products, the management and improvement of the Loyalty Program, direct marketing, and customer support management.

4.2. Quimera Travel Experiences always seeks to maintain its relationship with its customers and provide them with the appropriate benefits, information, and relevant content related to our brand. Your data will be processed solely for these specific, explicit, and legitimate purposes and will not be further processed in a manner incompatible with them. The data collected and processed is adequate, relevant, and not excessive in relation to these purposes.

4.3. When you browse our website, we collect cookies. Depending on how you have managed cookies on our website and your interaction with us, we use certain information collected by cookies to ensure the website functions properly—including displaying content correctly, remembering your shopping cart, retaining your account information, adjusting your screen resolution, and improving our offerings, among other purposes. This information includes login data, location data, the duration of your session, the products you’ve selected, your device, your browser, and your IP address. You can manage your cookie consent settings in the Customer Area of our website;

4.4. When you browse our website and subsequently visit platforms that display advertisements (social media, Google, and other partners of these networks), you may be shown ads for our brand. We will also use this data to reach new potential customers who may be interested in our products.

5.Consent
Respecting the customer’s wishes is one of Quimera Travel Experiences’ top priorities when it comes to the processing of your personal data. Therefore, we will ask for your explicit and unambiguous consent for any data processing that is not strictly necessary to achieve the specific purpose in question, such as the provision of services and the shipment of purchased goods.